Terms and Conditions

Payments:

All Transactions are COD only unless otherwise agreed upon.

Credit and Debit Cards, Cash Notes and Electronic Transfers, no Cheques accepted.

Goods will be released only if payment is available in account.

Please give 24 hours for clearance if not transferred from ABSA.

All goods remain the property of DC3 Distribution until fully paid for.

 

Warranty:  

Loose components carry a manufacturer’s warranty from date of purchase.

No Warranty or credit on any media or consumables.

Repairs must be returned with original purchase invoice and fault report.

Faulty items will be tested before a replacement is issued.

Faulty items must be returned in original packaging to prevent handling fee if an items must be credited.

DC3 offers a manufacturer’s warranty.  Faulty items older than 7 days will be repaired.

Only factory defaulted items will be replaced.

We do not take responsibility for data loss on returned items.  Backup devices beforehand.

 

E&OE

Prices and Specifications are subject to change without prior notice.

We do not take responsibility for any incompatibility problems.

We do not take responsibility for any data loss.  Backup devices beforehand.

 

Returns:

No Credit will be issued for items older than 7 days.

Credit only – no refunds

Goods correctly supplied by DC3 and returned by the purchaser will be liable to a 20% handling fee.

A reasonable handling fee will be charged on returned items if not returned within 48 hours.

No Credit will be issued for Components returned without Original Packaging and invoice.

No Credit will be issued for Special Ordered Components.

No Credit will be issued for Server Components.

No Credit will be issued for software.

No Credit will be issued for printers.

Orders placed and not collected within 7 days will be cancelled and a handling fee may apply.

 

Business hours: Monday to Friday 08:30 till 17:30